Terms of Service

1. Terms
‍By accessing this website (https://www.drjaneleonard.co.uk/) you agree to be bound by these Terms of Service, all applicable laws and regulations. You acknowledge that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms you are prohibited from using or accessing this site. The materials on this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Dr Jane Leonard's website for personal non-commercial transitory viewing only. This is a license grant, not a transfer of title. Under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or public display (commercial or non-commercial)
  • Attempt to decompile or reverse engineer any software on Dr Jane Leonard’s website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or “mirror” them on any other server

This license will automatically terminate if you violate any of these restrictions. Dr Jane Leonard may terminate it at any time. Upon termination you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer
The materials on Dr Jane Leonard's website are provided on an 'as is' basis. Dr Jane Leonard makes no warranties, expressed or implied, and disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.

Further, Dr Jane Leonard does not warrant or make representations about the accuracy, likely results, or reliability of using the materials on its website or linked sites.

4. Limitations
In no event shall Dr Jane Leonard or its suppliers be liable for any damages including, without limitation, loss of data or profit or business interruption, arising from the use or inability to use the materials on Dr Jane Leonard’s website. This applies even if Dr Jane Leonard or an authorized representative has been notified of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties or liability for consequential or incidental damages. These limitations may not apply to you.

5. Accuracy of Materials
The materials on Dr Jane Leonard’s website may include technical, typographical, or photographic errors. Dr Jane Leonard does not warrant that any materials on its website are accurate, complete, or current. Dr Jane Leonard may change the materials on its website at any time without notice but does not commit to updating them.

6. Links
Dr Jane Leonard  has not reviewed all sites linked to its website and is not responsible for their content. The inclusion of any link does not imply endorsement by Dr Jane Leonard. Use of linked websites is at the user’s own risk.

7. Modifications
Dr Jane Leonard may revise these Terms of Service at any time without notice. By using this website you agree to be bound by the current version of these Terms of Service.

8. Governing Law
These terms are governed by the laws of England and Wales. You submit to the exclusive jurisdiction of the courts in that jurisdiction.

9. Complaints Policy
If you wish to make a complaint please ask to speak with the registered manager or submit your concerns in writing to the address provided below. We will acknowledge written complaints within two working days and respond within twenty working days. If further investigation is needed we will provide an explanation and an expected response timeframe. A full response will be provided within five days of the conclusion being reached.

Contact Information for Complaints:
info@drjaneleonard.co.uk

10. Cancellation & Refund Policy

  • We require at least 24 hours notice for consultation cancellations to be eligible for a full refund.
  • For treatment bookings, a £100 deposit is required to secure your appointment. If you need to cancel or reschedule, 24 hours notice must be given to receive a full refund of your deposit or to transfer it to a new appointment date.
  • Late cancellations or no-shows to consultations of treatments may result in the loss of your deposit.

11. Policy on Children & Pets
We do not allow children under 18 or pets in the clinic unless supervised by a responsible adult who is not receiving treatment. If you attend your appointment with a child, pet, or unsupervised guest Dr Jane Leonard reserves the right to cancel or reschedule your appointment.